🧾 Terms of Service

1. General Information

DeluxyPaint.com is operated by Deluxy Interior and Finishing, a registered interior design and paint manufacturing company based in Nigeria.

We specialize in:

• Design and production of paints and coatings
• Distribution and retail of painting materials
• Painter enrollment and client–painter connection services

2. Use of Website

By accessing or using our website, you agree:

• Not to engage in fraudulent, abusive, or illegal activity
• Not to copy, reproduce, or redistribute our content without prior written consent
• To provide accurate and truthful information during registration or checkout

We reserve the right to suspend or terminate any user account that violates these terms.

3. Product & Service Information

We make every effort to describe our products accurately.

However, colors may appear slightly different on screen due to lighting and device settings.

We reserve the right to modify, discontinue, or update any product or service without prior notice.

4. Pricing & Payment

All prices are listed in Nigerian Naira (₦) and may change at any time.

Accepted payment methods include:

• Bank transfers
• Debit/credit cards
• Verified mobile payment gateways (Paystack, Flutterwave, etc.)

Orders are processed only after payment confirmation.

Deluxy Paint will not be held responsible for delays caused by incomplete or incorrect payment details.

5. Delivery Policy

We deliver nationwide across Nigeria.

Delivery charges depend on location and order volume.

We use trusted logistics partners but are not liable for third-party delays due to unforeseen circumstances (e.g., traffic, strikes, or roadblocks).

If an item arrives damaged, report it within 24 hours of delivery with photo evidence and proof of purchase via our support email or WhatsApp line.

6. Return & Refund Policy

You may return products that are:

• Defective or incorrectly supplied,
• Returned within 3 days of delivery,
• Unopened and in original condition.

Non-returnable items:

• Custom paint color mixes
• Opened or used paints
• Discounted or promotional items

Once approved, refunds are issued within 3–5 business days via the original payment method.

To request a return, contact deluxyinterior@gmail.com with your order details.

7. Painter Request Service

When you use our “Request a Painter” feature:

• You will be matched with verified painters in our network.
• Deluxy Paint is not liable for private agreements made outside our platform.
• Payment should always be processed through DeluxyPaint.com to prevent fraud or misconduct.
• Customers are responsible for confirming job scope, cost, and timelines directly with the painter before work begins.

8. Intellectual Property

All logos, text, images, and graphics on this website are property of Deluxy Interior and Finishing.

Reproduction or use without written consent is prohibited.

9. Limitation of Liability

Deluxy Paint shall not be liable for:

• Damages resulting from misuse or improper application of products
• Indirect, incidental, or consequential losses
• Delays caused by logistics or maintenance issues

Always follow the product’s label and safety instructions.

10. Disclaimer

All information on DeluxyPaint.com is provided “as is” and without warranties of any kind, either express or implied.

Users are responsible for reading and following all safety instructions on product labels.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

12. Contact Us

For questions, complaints, or support: